Job Description
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Corporate Sales Team
The Corporate Sales Team focuses on creating ‘synergy’.They engage in various partnerships and business activities, requiring the ability to understand and persuade the needs of the counterpart.- Job Responsibilities B2B, B2C sales and marketing, partnership with sales outlets and services, gift certificate distribution and management
- Required Competencies Business acumen, communication skills and results-oriented approach
- Preferred Qualifications Experience in gift certificate sales
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Channel Sales Team
The channel sales team is a "pioneer" who promotes Happymoney Gift Certificate to each region.They are responsible for gathering information for the local market and actively building the network. This role requires an active personality.- Job Responsibilities Regional on/offline channel sales, establishing and managing distribution channel partnerships and distribution and management of gift certificates
- Required Competencies Business acumen, communication skills and results-oriented approach
- Preferred Qualifications Experience in gift certificate sales, residing near the branch location
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Business Partnership team
The business partnership team is a "creator" that secures new partnership opportunities and collaboratively builds an ecosystem.- Job Responsibilities Making and expanding of partnership, partnership management, new product and business development
- Required Competencies Results-oriented, negotiation skills, information gathering and management abilities
- Preferred Qualifications A high understanding of the overall payment market
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Service Business Team
The Service Business Team serves as the "link" between partners and our services.- Job Responsibilities Happymoney service planning/operation, project management/execution, service and product design
- Required Competencies Quality-oriented, communication skills, information gathering and management abilities
- Preferred Qualifications Experienced in B2C platform and e-commerce service
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Brand Strategy team
We are the "Persona" team at Happymoney INC., dedicated to communicating the value of Happymoney through brand marketing.- Job Responsibilities Improvement annual project planning, brand strategy and marketing, and corporate design
- Required Competencies Performance management, Consumer-oriented and communication skills
- Preferred Qualifications Experienced in startup, advertising agency
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Customer Service team
We are the "Customer Experience Designer" who leverages customer data analysis to provide better services.We actively work towards improving our product and service to deliver the best possible experience and value to our customers.- Job Responsibilities Customer data analysis, customer consultation and support, and service monitoring/improvement
- Required Competencies Consumer-oriented, information collection and management, and communication skills
- Preferred Qualifications Holder of Customer Relationship Management Certification, Effective Communicator
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Infrastructure Development team
We are a "digital innovator" that combines customer experience with IT infrastructure and services to maximize value.- Job Responsibilities Service infrastructure management, server and solution management, and network and security management
- Required Competencies Quality-oriented, analytical thinking, and improvement/innovation
- Preferred Qualifications Holder of IT-related certifications, experienced in B2C service development based on customer-centric approach
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Platform Development team
We are "Technical Consultants" who aim to provide technologically advanced services with a next-generation platform.- Job Responsibilities Operation and development of web/mobile services
- Required Competencies Quality-oriented, analytical thinking, and improvement/innovation
- Preferred Qualifications Holder of IT-related certifications, experienced in web/mobile service
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HR team
The HR and Administration team serves as a "bridge" between the company and employees, facilitating effective communication.They identify and address personnel-related issues and improvement areas and find a solution promptly and efficiently.- Job Responsibilities HRD (Human Resources Development), HRM (Human Resource Management), general affairs, and gift certificate management
- Required Competencies Business acumen, profit sense, and analytical thinking
- Preferred Qualifications Effective communicator and proficient in office automation (OA) skills
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Finance team
The Finance and Accounting team is the "steward" responsible for accounting, tax payment, and financial management at Happymoney INC.- Job Responsibilities Accounting, tax affairs, and financial management
- Required Competencies Business acumen, profit sense and analytical thinking
- Preferred Qualifications Accounting and tax-related certifications
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Control team
The Control team is the epitome of ‘Gift certificate flow.’We oversee the entire process of Happymoney gift certificates being sold, redeemed, verified, and settled.- Job Responsibilities Inventory and dispatch management of gift certificates, sales channel-specific redemption and settlement management, sales support tasks
- Required Competencies Communication skills, task completion, and business acumen
- Preferred Qualifications Experienced in payment gateway and online marketplace settlement operations