Privacy Policy
- Items of personal information to collect
- The Company collects the following personal information as essential information for providing basic services such as customer consultation and various services.
- ο Items to collect :
<Acceptance of affiliate inquiry>- Required item: email address
- Optional items: company name, company contact information
- Required: Email address
- Optional: Company name, company contact information
We do not collect sensitive personal information (such as race, ideas and beliefs, political affiliation, criminal records, medical information, etc.) .
However, the following information may be generated and collected in the course of service use or processing: Service usage records, access logs, cookies, access IP information, abuse history. - ο Personal information collection method: homepage/mobile
- ο Items to collect :
- Purpose of collecting and utilizing personal information
- The Company utilizes the collected personal information for the following purposes:
- ο Responding to inquiries
Responding to customer inquiries related to service receipt of affiliate inquiries and advertising inquiries.
- ο Responding to inquiries
- Period of retention and use of personal information
- In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, the following information shall be retained for the specified period for the following reasons:
Reasons for information retention under the company's internal policies
- Inquiry information
- (Required) Email, (Optional) Company name, Company contact information
- Reason for retention: To respond to customer inquiries
- Retention period: 1 month
Reason for retention of information under relevant laws and regulations
If it is necessary to preserve information under the provisions of related laws, such as the Commercial Code and the Act on Consumer Protection in Electronic Commerce, the Company will keep the user's information and related contents for a certain period of time set by the related laws. In this case, the Company shall use the retained information only for the purpose of retention, and the retention period is as follows:
- - Records on contract or subscription withdrawal, etc.
- Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
- Retention period: 5 years
- - Records on payment and supply of goods, etc.
- Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
- Retention period: 5 years
- - Records on handling consumer complaints or disputes
- Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
- Retention period: 3 years
- - Records of website visits
- Reason for retention: Act on the Protection of Communications Secrets
- Retention period: 3 months
- Procedures and methods for destroying personal information
- In principle, the Company destroys the information without delay after the purpose of collecting and using personal information is achieved. The procedure and method of destruction are as follows:
- ο Destruction procedure
The information entered by the customer for affiliation and advertising inquiries will be transferred to a separate DB (separate filing cabinet in case of paper) after the purpose is achieved, and then will be destroyed after storing for a certain period of time in accordance with the information protection reasons under the internal policy and other relevant laws (see Article 3. Retention and use period). Personal information transferred to a separate DB will not be used for any purpose other than retention unless required by law.
- ο Destruction method
- Personal information stored in the form of electronic files is deleted using a technical method that does not allow the records to be reproduced.
- Personal information printed on paper is destroyed by shredding or incineration.
- ο Destruction procedure
- Sharing and Provision of Collected Personal Information
- Customer's personal information is used within the scope notified in the terms and conditions and the purpose of collecting personal information, and it is not used beyond the scope or, in principle, the personal information of the information subject is not disclosed to the outside, without the prior consent of the information subject.
- Consignment and provision of collected personal information
- The Company uses the personal information of the information subjects within the scope notified in the " Purpose of collecting and utilizing personal information" and does not use it beyond the scope or disclose the personal information of the information subjects in principle without the prior consent of the information subjects. However, the following cases are exceptions:
- - When the information subjects have consented to the provision in advance.
- - When it is in accordance with the provisions of laws and regulations, or when requested by an investigative agency in accordance with the procedures and methods set forth in laws and regulations for the purpose of investigation.
- - When necessary to conduct business with customers (such as contracts or agreements equivalent to contracts) in connection with affiliation and advertising inquiries.
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If the Company entrusts the provision of certain services to a specific company, the Company may provide the customer's personal information necessary for the provision of the service to the entrusted company, and the fact of entrusting the service will be specified in the privacy policy. In collecting, handling, and managing the personal information of customers provided to the Company, the entrusted company shall not use it for purposes other than those for which it was entrusted or provide it to a third party.
Entrusted company Details of outsourced services Outsourced processing information Personal Information Usage Period Webmoa, Inc. Entrusted operation of customer inquiry system Email 1 month
- Installation, operation, and rejection of automatic personal information collection devices
- The Company operates 'cookies', etc. that store and find information of the information subject from time to time. A cookie is a very small text file that the server used to operate the website sends to the information subject's browser and is stored on the information subject's computer hard disk. The Company uses cookies for the following purposes:
- ▶ Purpose of using cookies, etc.
To provide targeted marketing and personalized services by analyzing the user's access frequency and visit time, identifying the information subject's tastes, interests, and the number of visits, and tracking traces.
The information subject has the right to choose whether to install cookies or not. Therefore, the information subject can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies by setting options in the web browser.
- ▶ Example of how to refuse cookie settings (for Explorer)
Tools (at the upper part of web browser) > Internet Options > Privacy
However, if the information subject refuses to install cookies, there may be difficulties in providing the Company's services.
- ▶ Purpose of using cookies, etc.
- Technical and administrative protection measures for personal information
- In handling the personal information of the information subjects, the Company takes the following technical and administrative measures to ensure safety so that the personal information is not lost, stolen, leaked, altered or damaged:
- ▶ Measures against hacking, etc.
The Company does its best to prevent the leakage or damage of personal information of information subjects due to hacking or computer viruses. In preparation for damage to personal information, data is regularly backed up, the latest antivirus program is used to prevent leakage or damage to personal information or data of information subjects, and personal information can be safely transmitted on the network through encrypted communication.
In addition, we use an intrusion prevention system to control unauthorized access from the outside, and we strive to have all possible technical devices to ensure systematic security.
- ▶ Minimization of handling staff and training
The Company limits the number of employees who handle personal information to those in charge, and always emphasizes compliance with the Company's personal information processing policy, through training for employees in charge and regularly changing the password.
- ▶ Operation of a dedicated organization for personal information protection
Through the Company's dedicated organization for personal information protection (Personal Information Protection Committee), we check the implementation of the Company's personal information processing policy and the compliance of the person in charge, and if any problems are found, we make efforts to immediately correct them.
However, the Company shall not be held liable for any problems caused by the leakage of personal information due to the carelessness of the information subject or problems in using the Internet.
- ▶ Measures against hacking, etc.
- Customer service regarding personal information
- In order to protect the personal information of the information subject and handle complaints related to personal information, the Company has designated the personal information protection officer and the department in charge as follows. In addition, the Company provides forms for requesting and delegating personal information access, correction, deletion, and suspension of processing.
Personal Information Chief Protection Officer
- Name : Jin-young Lee
- Telephone number : 1588-5245
- Email : privacy@happymoney.co.kr
Personal Information Protection Officer
- Name : Junhwan Choi
- Telephone number : 1588-5245
- Email : privacy_sub@happymoney.co.kr
Department in charge of customer service
- Customer Satisfaction Center
- Telephone number : 1588-5245
- Email : qnamaster@happymoney.co.kr
Other organizations for reporting and consulting on personal information infringement:
- Personal Information Infringement Report Center: (without area code) 118 (http://privacy.kisa.or.kr)
- Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
- Supreme Prosecutors' Office Cyber Investigation Division: (without area code) 1301, cid@spo.go.kr (http://spo.go.kr)
- National Police Agency: (without area code) 182 (ecrm.cyber.go.kr)
- ▶ Request form for access/correction/deletion/suspension of personal information
- ▶ Power of Attorney
- The information subject may report any complaints related to personal information protection arising from the use of the Company's services to the person in charge of personal information protection or the department in charge. The Company will promptly provide sufficient answers to the information subjects' reports.
- Duty of Notification
- Any additions, deletions, or modifications to the contents of the current Privacy Policy will be notified through the 'Notice' on the homepage at least 7 days prior to the revision.
- Addendum
- Announcement date: September 14, 2023
- Effective Date: September 26, 2023