Customer Service Center
- Contact Number 1588-5245
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- Hours of Operation Mon-Fri 08:30 am ~ 17:30 pm
- Lunch Break 12:00 pm ~ 13:00 pm
- *We close for weekend and holiday
- Phone Call Charge
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- For landline phones, both local and long-distance calls are charged at the local call rate.
- For mobile phones or 070 internet phones, call charges are based on the user's tariff plan.
- Please be advised of the following
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- Our customer service center experiences a high volume of phone calls on the day after public holidays and weekends.
- If there is a delay in connecting to a representative, we kindly ask for your understanding and patience.
- For customers who find it difficult to wait on hold for an extended period, we recommend utilizing our 1:1 inquiry service.
- Thank you for your understanding and cooperation.
ARS Short Code
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- #1 Happy Money Gift Certificate
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- 1 Inquiries regarding a failed Happy Cash payment
- 2 Inquiries regarding the usage of Happy Money Online Gift Voucher exchange coupons
- 3 Happy Money, Happy Cash Balance Check
- 4 Gift Certificate Purchase History and Shipping Information
- 5 Gift Certificate Purchase Inquiry
- 6 Inquiries regarding the usage locations or Speak to a Representative
- #2 Happy21 Dining & Leisure Gift Certificate
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- 1 Gift Certificate Purchase History and Shipping Information
- 2 Gift Certificate Purchase Inquiry
- 3 Inquiries regarding the usage locations or Speak to a Representative
