Reasons for information retention under the company's internal policies
- Inquiry information
- (Required) Email, (Optional) Company name, Company contact information
- Reason for retention: To respond to customer inquiries
- Retention period: 1 month
Reason for retention of information under relevant laws and regulations
If it is necessary to preserve information under the provisions of related laws, such as the Commercial Code and the Act on Consumer Protection in Electronic Commerce, the Company will keep the user's information and related contents for a certain period of time set by the related laws. In this case, the Company shall use the retained information only for the purpose of retention, and the retention period is as follows:
- - Records on contract or subscription withdrawal, etc.
- Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
- Retention period: 5 years
- - Records on payment and supply of goods, etc.
- Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
- Retention period: 5 years
- - Records on handling consumer complaints or disputes
- Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
- Retention period: 3 years
- - Records of website visits
- Reason for retention: Act on the Protection of Communications Secrets
- Retention period: 3 months